{"id":18779,"date":"2023-12-11T16:10:24","date_gmt":"2023-12-11T08:10:24","guid":{"rendered":"https:\/\/911signal.com\/?page_id=18779"},"modified":"2024-05-27T14:22:26","modified_gmt":"2024-05-27T06:22:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.911signal.com\/fr\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_1f8e0f23 height_large width_full color_primary\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"635\" src=\"https:\/\/www.911signal.com\/wp-content\/uploads\/2024\/03\/FAQ.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.911signal.com\/wp-content\/uploads\/2024\/03\/FAQ.webp 1920w, https:\/\/www.911signal.com\/wp-content\/uploads\/2024\/03\/FAQ-150x50.webp 150w, https:\/\/www.911signal.com\/wp-content\/uploads\/2024\/03\/FAQ-1536x508.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_278d8c57 height_large width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><section class=\"l-section wpb_row us_custom_58a07d01 productCrumb height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><ol class=\"g-breadcrumbs us_custom_8fab3626 has_text_color separator_icon align_none\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><li class=\"g-breadcrumbs-item\" itemscope itemprop=\"itemListElement\" itemtype=\"http:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.911signal.com\/fr\/\"><span itemprop=\"name\">Accueil<\/span><\/a><meta itemprop=\"position\" content=\"1\"\/><\/li><li class=\"g-breadcrumbs-separator\"><i class=\"far fa-angle-right\"><\/i><\/li><li class=\"g-breadcrumbs-item\">Pages<\/li><\/ol><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_278d8c57 productTabs height_large\" id=\"faqs\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_medium\"><\/div><h2 class=\"w-text us_custom_c4d9fb60 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">FAQ<\/span><\/span><\/h2><div class=\"w-separator hide_on_default hide_on_laptops hide_on_tablets hide_on_mobiles size_small\"><\/div><div class=\"g-cols wpb_row faqBtns hide_on_default hide_on_laptops hide_on_tablets hide_on_mobiles via_grid cols_4 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container us_custom_eb849559\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_none\"><button class=\"w-btn us-btn-style_8 faqbtn btnactive\" id=\"faqbtn1\"><span class=\"w-btn-label\">APPARATUS OUTFITTING GUIDE<\/span><\/button><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_eb849559\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_none\"><button class=\"w-btn us-btn-style_8 faqbtn\" id=\"faqbtn2\"><span class=\"w-btn-label\">ORDERING<\/span><\/button><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_eb849559\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_none\"><button class=\"w-btn us-btn-style_8 faqbtn\" id=\"faqbtn3\"><span class=\"w-btn-label\">WARRANTY<\/span><\/button><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_eb849559\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_none\"><button class=\"w-btn us-btn-style_8 faqbtn\" id=\"faqbtn4\"><span class=\"w-btn-label\">TECH SUPPORT<\/span><\/button><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_2f205a0f faqs faqItem faqactive height_large width_custom\" style=\"--site-content-width:800px;\" id=\"faq1\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion type_togglable has_scrolling remove_indents\" style=\"--sections-title-size:1.2rem\"><div class=\"w-tabs-sections titles-align_none icon_none\"><div class=\"w-tabs-section active\" id=\"y20d\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-y20d\" aria-expanded=\"true\"><h6 class=\"w-tabs-section-title\">1.What is your MOQ?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y20d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Technically, our MOQ is 50pcs, but it might change depending on different models.<br \/>The prices also change based on different MoQs. The bigger the MoQ is, the lower the price will be.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w2d5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w2d5\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">2. Are your products homologated or certified?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w2d5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our products comply with ECE R65, R10, SAE, California title 13 and other regulations.<br \/>\nCertificates are available upon request. And a detailed list of product certifications can be found here:<br \/>\n<a target=\"_blank\" href=\"http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf\" rel=\"noopener\">http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r379\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r379\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">3.Where is the price list?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r379\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The price is negotiable. It changes with the order quantity or package.<br \/>The fastest and easiest way to get a price list is for you to send us the product number (item number), quantity, and product configuration (especially when it concerns a lightbar).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f41d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f41d\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">4.How are the goods shipped? And how is the freight cost charged and calculated?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f41d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our goods can be shipped by express delivery, air or by sea, depending on the order quantity and urgency.<br \/>Express delivery takes 3-7 days. Air shipment takes 7-14 days. Sea shipment takes 35-45 days.<br \/>In case of express delivery, freight cost will be charged upfront, and recorded on the invoice.<br \/>The freight cost is calculated based on the precise and updated packaging data recorded in our system. You could choose to use your own courier account or ours, only the the latter case will we charge you the freight cost.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u49c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u49c\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">5.What is the lead time?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u49c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The lead time is 7 days to 15 days, depending on the order quantity and stock level of our raw materials.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t534\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t534\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">6.What is the trading term?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t534\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>FOB Ningbo, DDU, DDP according to your needs.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u5c7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u5c7\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">7.What is the standard payment term?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u5c7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our standard payment term is 30% paid as deposit, 70% paid before shipment.<br \/>For other options, please discuss with your account manager.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m65b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m65b\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">8.What is your warranty policy?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m65b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We take aftersales services very seriously and react to aftersales issues rapidly when they happen.<br \/>Generally, we offer 2 years warranty for lightheads and beacons, 1 year warranty for lightbars and siren systems.<br \/>The warranty policy might also change with models, and other conditions. It is advised to double check with your account manager concerning specific products.<br \/>You could also upgrade the warranty policy with a package price.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"btn9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-btn9\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">9. How to claim the warranty when the product is found faulty?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-btn9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Warranty claim requires a photo of the barcode (you could find the barcode on the product), a picture or video demonstrating the problem, PI number, and a description of the problem.<br \/>Please email all those information to us. Upon receiving the email, we will start immediately to resolve the problem.<\/p>\n<p><a href=\"https:\/\/wpupload.linkerr.cn\/911signal\/Warranty%20Card-911Signal.doc\">Warranty Card-911Signal.doc<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d897\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d897\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">10.How to become a distributor\/Dealer?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d897\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Please contact the account manager responsible for your region. Contact details can be found here:<\/p>\n<\/div><\/div><div class=\"w-popup us_custom_92763843 has_text_color w-btn-wrapper align_none\"><button aria-label=\"Devenir concessionnaire\" class=\"w-popup-trigger type_btn w-btn us-btn-style_16 icon_atleft\"><i class=\"fas fa-arrow-alt-circle-right\"><\/i><span class=\"w-btn-label\">Devenir concessionnaire<\/span><\/button><div class=\"w-popup-overlay\" style=\"background:rgba(0,0,0,0.85);\"><\/div><div class=\"w-popup-wrap\" style=\"--title-color:var(--color-header-middle-bg);--title-bg-color:var(--color-header-middle-text-hover);--content-color:var(--color-content-text);--content-bg-color:var(--color-content-bg)\"><div class=\"w-popup-box animation_fadeIn closerpos_inside with_title\" style=\"width:632px;\"><div class=\"w-popup-box-h\"><div class=\"w-popup-box-title\">Devenir concessionnaire<\/div><div class=\"w-popup-box-content\" style=\"padding:0 2%;\"><p><iframe style=\"height: 700px; width: 99%; border: none;\" src=\"https:\/\/forms.zohopublic.com\/nbvasa\/form\/ContactForm\/formperma\/VP5LDXkXItYo63VOX9ovTCJJVC-cDgvf0i4YEQ5GUy0\" frameborder=\"0\" aria-label=\"Formulaire de contact\"><\/iframe><\/p>\n<\/div><div class=\"w-popup-closer\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_2f205a0f faqs faqItem height_large width_custom\" style=\"--site-content-width:800px;\" id=\"faq2\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion type_togglable has_scrolling remove_indents\" style=\"--sections-title-size:1.2rem\"><div class=\"w-tabs-sections titles-align_none icon_none\"><div class=\"w-tabs-section active\" id=\"zdd5\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-zdd5\" aria-expanded=\"true\"><h6 class=\"w-tabs-section-title\">1.B How do I download the FIN6 POWER APP?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zdd5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Download this file and install it on your phone, only supports Android systems<\/p>\n<p><a href=\"http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf\">http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"le62\"><button class=\"w-tabs-section-header\" aria-controls=\"content-le62\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">2.How do I download the NEPTUNE I18 APP?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-le62\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Download this file and install it on your phone, only supports Android systems<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"bf2b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-bf2b\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">3.How do I purchase 911Signal products?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-bf2b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Fill in the form. Once you submit the form, we will check your information in time and contact you.<\/li>\n<li>Send the product number, quantity and product configuration to sales@911signal.com, we will contact you quickly.<\/li>\n<li>Purchase from the dealer in your country.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"rfb5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rfb5\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">4.How to become a dealer?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rfb5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Please fill in the form. Once you submit the form, we will promptly check your information and contact you to provide distribution prices and explain the relevant rules of the branch.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t03c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t03c\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">5.Where is the price list?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t03c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The price is negotiable. It changes with the order quantity or package.<br \/>The fastest and easiest way to get a price list is for you to send us the product number (item number), quantity, and product configuration (especially when it concerns a lightbar).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n0b9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n0b9\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">6.What is the standard payment term?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n0b9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our standard payment term is 30% paid as deposit, 70% paid before shipment.<br \/>For other options, please discuss with your account manager.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j167\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j167\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">7.What is the lead time?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j167\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The lead time is 7 days to 15 days, depending on the order quantity and stock level of our raw materials.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_2f205a0f faqs faqItem height_large width_custom\" style=\"--site-content-width:800px;\" id=\"faq3\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion type_togglable has_scrolling remove_indents\" style=\"--sections-title-size:1.2rem\"><div class=\"w-tabs-sections titles-align_none icon_none\"><div class=\"w-tabs-section active\" id=\"x565\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-x565\" aria-expanded=\"true\"><h6 class=\"w-tabs-section-title\">1.C How do I download the FIN6 POWER APP?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x565\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Download this file and install it on your phone, only supports Android systems<\/p>\n<p><a href=\"http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf\">http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k62c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k62c\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">2.How do I download the NEPTUNE I18 APP?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k62c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Download this file and install it on your phone, only supports Android systems<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e74a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e74a\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">3.How do I purchase 911Signal products?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e74a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Fill in the form. Once you submit the form, we will check your information in time and contact you.<\/li>\n<li>Send the product number, quantity and product configuration to sales@911signal.com, we will contact you quickly.<\/li>\n<li>Purchase from the dealer in your country.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e828\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e828\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">4.How to become a dealer?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e828\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Please fill in the form. Once you submit the form, we will promptly check your information and contact you to provide distribution prices and explain the relevant rules of the branch.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m90c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m90c\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">5.Where is the price list?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m90c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The price is negotiable. It changes with the order quantity or package.<br \/>The fastest and easiest way to get a price list is for you to send us the product number (item number), quantity, and product configuration (especially when it concerns a lightbar).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c9ec\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c9ec\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">6.What is the standard payment term?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c9ec\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our standard payment term is 30% paid as deposit, 70% paid before shipment.<br \/>For other options, please discuss with your account manager.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"cac4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cac4\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">7.What is the lead time?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cac4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The lead time is 7 days to 15 days, depending on the order quantity and stock level of our raw materials.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_2f205a0f faqs faqItem height_large width_custom\" style=\"--site-content-width:800px;\" id=\"faq4\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion type_togglable has_scrolling remove_indents\" style=\"--sections-title-size:1.2rem\"><div class=\"w-tabs-sections titles-align_none icon_none\"><div class=\"w-tabs-section active\" id=\"kff9\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-kff9\" aria-expanded=\"true\"><h6 class=\"w-tabs-section-title\">1.D How do I download the FIN6 POWER APP?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kff9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Download this file and install it on your phone, only supports Android systems<\/p>\n<p><a href=\"http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf\">http:\/\/911signal.oss-us-west-1.aliyuncs.com\/Catalog\/2018-Collection-of-Certified-Products.pdf<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p0d9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p0d9\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">2.How do I download the NEPTUNE I18 APP?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p0d9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Download this file and install it on your phone, only supports Android systems<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z1ea\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z1ea\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">3.How do I purchase 911Signal products?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z1ea\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Fill in the form. Once you submit the form, we will check your information in time and contact you.<\/li>\n<li>Send the product number, quantity and product configuration to sales@911signal.com, we will contact you quickly.<\/li>\n<li>Purchase from the dealer in your country.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n2cb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n2cb\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">4.How to become a dealer?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n2cb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Please fill in the form. Once you submit the form, we will promptly check your information and contact you to provide distribution prices and explain the relevant rules of the branch.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o3ab\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o3ab\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">5.Where is the price list?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o3ab\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The price is negotiable. It changes with the order quantity or package.<br \/>The fastest and easiest way to get a price list is for you to send us the product number (item number), quantity, and product configuration (especially when it concerns a lightbar).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d485\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d485\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">6.What is the standard payment term?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d485\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our standard payment term is 30% paid as deposit, 70% paid before shipment.<br \/>For other options, please discuss with your account manager.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r552\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r552\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">7.What is the lead time?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r552\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The lead time is 7 days to 15 days, depending on the order quantity and stock level of our raw materials.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"AccueilPages FAQAPPARATUS OUTFITTING GUIDEORDERINGWARRANTYTECH SUPPORT1.What is your MOQ?Technically, our MOQ is 50pcs, but it might change depending on different models.The prices also change based on different MoQs. The bigger the MoQ is, the lower the price will be. 2. Are your products homologated or certified?Our products comply with ECE R65, R10, SAE, California title 13...","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18779","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/pages\/18779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/comments?post=18779"}],"version-history":[{"count":10,"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/pages\/18779\/revisions"}],"predecessor-version":[{"id":23276,"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/pages\/18779\/revisions\/23276"}],"wp:attachment":[{"href":"https:\/\/www.911signal.com\/fr\/wp-json\/wp\/v2\/media?parent=18779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}